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FAQ

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FAQ

Your questions, answered

  • After we send you the inquiry, how long will we receive a response?

    On weekdays, we will reply to you within 12 hours after receiving the inquiry.
  • Are you a direct manufacturer or a trading company?

    We have our own factory that supports both ODM and OEM models, and we also have our own international trade department that produces and sells our own products.
  • What products can you provide?

    We mainly produce clay puzzle toys.
  • What are the main application areas of your product?

    Toy industry.
  • Can you make customized products?

    Yes, we can develop and produce products based on the drawings or samples provided by the customer.
  • What is the production capacity of your company?

    We have 6 fully automated assembly lines, over 200 production personnel, and an annual output value of 15 million US dollars.
  • How many employees are there in your company, including technical personnel?

    The company currently has over 250 employees, including 200 production personnel, 10 design and development teams, and a QC team 10 people, with a management team of 30 people.
  • How does your company ensure product quality?

    Firstly, we will conduct corresponding inspections after each process, and for the final completed products, we will conduct inspections according to customer requirements and international standards; Then, we have various quality test reports, and all products can pass. Having passed European and American standards, there are currently test reports such as EN71, USP, BP, TRA, LHAMA. MSDS, etc.
  • What is the payment method?

    FOB,During mass production, a 30% advance payment will be made first, and the remaining payment will be made upon presentation of the bill of lading.
  • How are the goods delivered to the customer?

    Sea freight. We are adjacent to Ningbo Beilun Port.
  • Where are your goods mainly exported?

    Our products are mainly exported to European and American countries, South American markets, and the Middle East market.
  • Application fields?

    Toy industry and education industry.